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11. Understanding 3CX

Introduction

Join Brendan and Nick for a deep dive into the good, the bad, and the future of 3CX Unified Communications without the sales pitch.

Episode 11, like any other Insights as a Service episode, is about making sure MSPs are aware of what 3CX can do, what it can’t do, and how to determine whether it’s a good fit for a client. 

Timestamps:

  • 1:35 The 3CX Deployment model
  • 3:00 How MSPs can add value to 3CX
  • 6:20 3CX license types
  • 7:30 Teams Phone integration for 3CX
  • 8:42 What 3CX can’t do
  • 11:20 Who 3CX is suitable for
  • 12:23 The future of 3CX’s channel strategy
  • 15:18 Episode wrap up

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