24. NBN gets schooled

NZ’s UFB fibre rollout has set a standard that Australia’s NBN is miles from even getting close to. This week Richard Riley, Chief Customer Officer for NZ’s 2nd biggest fibre carrier, Tuatahi First Fibre, joins Brendan to talk about where NBN went wrong, how 5G is impacting fibre uptake, and what TFF is doing to deliver on digital equity.

Timestamps for your convenience:

  • 0:00 What’s in this episode
  • 0:35 Who’s Richard Riley, Chief Commercial Officer at Tuatahi
  • 3:40 Tuatahi’s coverage and uptake of fibre
  • 5:40 What NBN can learn from NZ fibre companies
  • 8:20 Future proofing NZ fibre
  • 15:00 Unlimited unfettered access
  • 17:45 Transition from a product to services
  • 21:00 How Tuatahi keeps focus on bottom line in regulated market
  • 23:45 How to get people to upgrade
  • 27:20 Competition and Tuatahi First Fibre
  • 31:20 Tuatahi’s Marketing strategy
  • 41:00 Digital equity and why it matters
  • 49:25 Government pressures to limit Huawei product usage

Listen to more episodes

Episode 49 - CFOs that enable growth
Episodes

49. CFOs that enable growth

In this episode of the Insights as a Service podcast, Brendan is joined by David and Dinesh from the CFO Centre to uncover the secret

Unlock your MSP's value with Nathan Hutchison | Episode 48 Insights as a Service
Episodes

48. Unlock your MSP’s value

In this episode, Nathan Hutchison, Executive Coach from Pax8 is here with Brendan to uncover some of the main obstacles MSPs will face in 2023.

Compliment your msp service offering

Lightwire's non-compete partner programs enable you to offer data, voice, and WAN solutions without the risk of your Telco stealing your clients.

Lightwire Business - The Partner Focused Telco