38. The Art of the “Explanabrag”

September 11, 2022

The thing that makes a business great doesn’t always scale. How do you hold on to your formula for success as headcount and business complexity grows?

This week Nick and Brendan talk through that, along with how the French do business, learning from rejection, and matching business hours to customer availability.

Timestamps:

01:20 Big Telco losing to the smaller companies
08:20 Processes enable scale
13:15 Do you know why you’re winning?
17:50 European work culture
26:35 Is the Great Resignation real?

This podcast is brought to you by Lightwire Business – the telco that compliments your MSP service offering instead of competing with it. Check out how you can add more revenue to your MSP with (white labelled) voice, data, and managed solutions at: https://www.lightwirebusiness.com/

Listen to more episodes

Mastering Tech Recruitment: Key Strategies for MSP Leaders | Insights as a Service [62]

Episodes

62. Mastering Tech Recruitment

In this episode of Insights as a Service, Brendan is joined by Dean Ellis, recruitment manager at Beaumont People. From global Insights to local benefits,

Brendan Ritchie 11/09/2023

The ideal sales team structure Insights as a Service [61]

Episodes

61. The Ideal Sales Team Structure

In this episode, Brendan delves deep into the sales universe with James Bergl, the VP Communities & Ecosystem APAC at Pax8. Learn about striking the

Brendan Ritchie 28/08/2023

Compliment your msp service offering

Lightwire's non-compete partner programs enable you to offer data, voice, and WAN solutions without the risk of your Telco stealing your clients.